Privacy Policy

1. Introduction

Harken Zotive ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to all visitors, users, and others who access our website and related services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information in the following categories:

Information you provide directly. This includes details submitted through forms on our site, such as your name, email address, phone number, company information, and any messages or documents you choose to share when requesting an analysis or contacting us.

Information collected automatically. When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device identifiers, pages visited, time spent on pages, and referring URLs, typically through cookies and similar tracking technologies.

Information from third parties. We may occasionally receive information about you from third-party services, analytics providers, or partners, where permitted by applicable law.

3. How We Use Your Information

We use collected information for purposes including, but not limited to:

Providing, operating, and improving our Services; responding to inquiries and support requests; personalising content and communications; conducting internal analytics and research to enhance our modelling and reporting tools; maintaining the security and integrity of our website; and complying with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognise repeat visitors, understand usage patterns, and improve the overall experience of our website. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features of our Services.

5. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our Services, and compliance with legal obligations.

6. How We Share Your Information

We do not sell personal information. We may share information with trusted service providers who assist us in operating our website and delivering our Services, such as hosting providers, analytics vendors, and communication tools, all of whom are bound by confidentiality obligations. We may also disclose information where required by law, to protect our legal rights, or in connection with a business transfer such as a merger or acquisition.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data, as well as the right to data portability and to object to certain processing activities. To exercise any of these rights, please contact us using the details provided on our Contact page.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. Where such transfers occur, we take steps intended to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

12. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised effective date, and we encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through the details listed on our Contact page.